[Gllug] Ceasing an ADSL telephone line

Paul Cupis paul at cupis.co.uk
Sun Aug 19 18:07:11 UTC 2007


Jason Clifford wrote:
> On Sun, 19 Aug 2007, Paul Cupis wrote:

>> is incorrect, and spreading a misconception. BTwholesale are very good
>> at notifying it's customer that ADSL services are being ceased due PSTN
>> services being ceased. They are not as good when it comes to lines being
>> unbundled (either SMPF or MPF).
> 
> BT Wholesale are generally good but what you are missing is that they no 
> longer handle any provisioning (including cease orders) as these are now 
> all handled by BT Openreach who are still nowhere near as competent as BTW 
> were.

I'm not missing anything, I'm talking from direct experience as someone 
who deals with BTwholesales systems and with BTwholesale directly.

But, then, I'm also repeating myself, so I'll stop now.

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