[Gllug] (OT) Demonic dropping out

[John Winters]

On 28/07/10 15:39, Gordon Joly wrote:
> On 28/07/2010 14:32, John Winters wrote:
>> On 27/07/10 13:29, Gordon Joly wrote:
>>    
>>> Last week, I noticed that I had a direct debit Thus (Demon). Since I do
>>> not have a service from them, and have not had for a while, I decided to
>>> cancel the direct debit.
>>>      
>> I hope by "cancel the direct debit" you mean you instructed your bank to
>> reverse the erroneous transaction.  Canceling the mandate is one thing,
>> but it's also important to realise you can reverse any actual payment
>> which you don't like.  You don't have to give a reason - the bank has to
>> reverse it on your say so.  This is part of the DD guarantee.
>>
>> John
>>    
> Payments stopped about six months ago, when I switched to BT.

Ah - I see.  Sorry, I misinterpreted your message.  When you said you
"had a direct debit" I thought you meant they'd actually taken a payment.

Cheers,
John

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