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A client of mine has an email with the company name.co.uk and any incoming email with the attaching files will forward to his personal email address. However, the content of the email message and the attaching files such as .doc or .pdf have also translated into a large block of random characters and merged into a text file called "noname".<br><br>An example of the word document has turned into code in the mail text file is as follows:<br><br><pre>------=_NextPart_000_001E_01C99120.A95523C0<br>Content-Type: application/msword;<br>    name="flyer - Carers Art Therapy Group.doc"<br>Content-Transfer-Encoding: base64<br>Content-Disposition: attachment;<br>    filename="flyer - Carers Art Therapy Group.doc"<br><br>0M8R4KGxGuEAAAAAAAAAAAAAAAAAAAAAPgADAP7/CQAGAAAAAAAAAAAAAAABAAAATAAAAAAAAAAA<br>EAAATgAAAAEAAAD+////AAAAAEsAAAD/////////////////////////////////////////////<br>////////////////////////////////////////////////////////////////////////////<br>////////////////////////////////////////////////////////////////////////////<br>////////////////////////////////////////////////////////////////////////////<br>////////////////////////////////////////////////////////////////////////////<br>////////////////////////////////////////////////////////////////////////////<br>////////////////////////////////////////////////////////////////////////////<br>///////////////////////////////////////////////////////////////////////////s<br>pcEAJWAJBAAA+BK/AAAAAAAAEAAAAAAABgAAQQwAAA4AYmpiak7gTuAAAAAAAAAAAAAAAAAAAAAA<br>AAAJBBYANBwAACyKAQAsigEAQQQAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAD//w8AAAAA<br>AAAAAAD//w8AAAAAAAAAAAD//w8AAAAAAAAAAAAAAAAAAAAAAKQAAAAAANwDAAAAAAAA3AMAANwD<br>AAAAAAAA3AMAAAAAAADcAwAAAAAAANwDAAAAAAAA3AMAABQAAAAAAAAAAAAAABYEAAAEAgAAYgoA<br>AAAAAABiCgAAAAAAAGIKAAAAAAAAYgoAACQAAACGCgAAFAAAABoGAAAAAAAAvxQAADIBAACmCgAA<br>FgAAALwKAAAAAAAAvAoAAAAAAAC8CgAAAAAAALwKAAAAAAAAvAoAAAAAAAC8CgAAAAAAALwKAAAA<br>AAAAPhQAAAIAAABAFAAAAAAAAEAUAAAAAAAAQBQAAAAAAABAFAAAAAAAAEAUAAAAAAAAQBQAACQA<br>AADxFQAAaAIAAFkYAABIAAAAZBQAABUAAAAAAAAAAAAAAAAAAAAAAAAA3AMAAAAAAABoDAAAAAAA<br>AAAAAAAAAAAAAAAAAAAAAAC8CgAAAAAAALwKAAAAAAAAaAwAAAAAAABoDAAAAAAAAGQUAAAAAAAA<br>AAAAAAAAAADcAwAAAAAAANwDAAAAAAAAvAoAAAAAAAAAAAAAAAAAALwKAAAAAAAAeRQAABYAAAA+<br></pre><br>I have reported it to the service provider but they denied any responsibility. Do you know which part has gone wrong and ,more importantly, how to ratify the situation?<br><br>Please advise.<br><br><br>Diana<br><br /><hr />Get Hotmail on your mobile from Vodafone  <a href='http://clk.atdmt.com/UKM/go/111354028/direct/01/' target='_new'>Try it Now</a></body>
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