Choosing software (was Re: [Hudlug] Fwd: FOSS community, disabled
...)
Tim Bray
tim at kooky.org
Fri Mar 24 15:15:04 GMT 2006
Anne Wilson wrote:
> Linux is linux. If we can't, between us, cope with whichever distro he would
> like to use, then we should be ashamed. It bears asking, though, why he
> particularly chose that distro. We have to remember that it is not as easy
> for Michael to catch a demo of other distros, so it may be that his choice is
> the only one he knows anything about. I don't know what can be done about
> that.
Not to do with Michael in particular, but I recently told a customer
that I would only support their systems if they changed to Debian.
They were using Fedora Core 4 because that is what their ISP said they
should use.
The reasoning was not because there is anything wrong with FC4, but
because I wanted to be able to support them rather than spending a lot
of time getting tripped up by things that are slightly different. Also,
if I'm supporting it, I know they will ring me when it goes wrong.
With Debian, I know I can set it up so well it is very unlikely to go wrong.
Equally, if the customer had come up with a compelling reason why they
wanted FC4 rather than Debian, I would have let them stay but charged
more money to cover me having to spend more time on their products.
At the end of the day, its all 90% the same. Just slightly different
ways of doing the same thing, and different ideas fit with different people.
Tim
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