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I'd feel inclined to seek out the store Manager, and ask if he wants the offender reported to Trading Standards?<br>It is an offence in law to give false information to consumers<br>Local Authority Trading Standards Officers will often follow up a complaint by trying the same question on a later occasion, to see if things have improved or whether they'll need to threaten legal action<br>To be honest, though, I wouldn't be surprised if Trading Standards aren't 1/2 to blame in allowing 'Microshaft' type advertising to exist in 1st instance<br>I mean, does anyone know for sure that they know what Open Source Software actually is, or how to use it???<br>Perhaps KLUG as a team could approach some computer stores and see if they'd agree to an 'Open Source Try Out Day - With hourly demos' ??<br>Any volunteers/anyone think it's a bad idea?<br><br>Aitch<br><br><hr id="stopSpelling">Date: Sat, 21 Aug 2010 14:40:31 +0100<br>From: nathan.friend@gmail.com<br>To: kent@mailman.lug.org.uk<br>Subject: [Klug-general] Where in the world?<br><br><div>Went to PC World yesterday to assist my Dad in buying a laptop. I know there are good deals on-line, but he had some vouchers to spend.</div><div><br></div><div>After picking a laptop, the sales man told us the laptop would not be suitable for digital photos unless we also bought photo editing software. I told him that it won't be necessary as we use open-source software like GIMP. Then he made this incredible statement, "Oh we've tried that, open source software doesn't work on these laptops!"</div>
<div><br></div><div>We then go in to a Monty Python style argument. I appreciate these guys want to sell extras but bare faced lying to customers to get a sale was shocking.</div><div><br></div><div>Anyway rant over, just thought I'd share. I'd be interested to know what you think could be done to help better inform consumers.</div>
<div><br></div><div>Cheers,</div><div><br></div><div>Nathan.</div>
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