Hi,<br><br>I can't recommend <a href="http://www.5quidhost.co.uk/">http://www.5quidhost.co.uk/</a> enough! Their pricing is beyond excellent and their service & response times are borderline ridiculous (in the good way!)<br>
<br>Try them out, even with their free plans they are amazing with the support. And to add icing to the cake, if you say that you're a LUG member when you join they'll give you a discount! (They're members too)<br>
<br>Only flip side is that ssh access is temporarily disabled because of some sort of a worm that's going around - but that's hardly their fault.<br><br><div><span class="gmail_quote">On 10/02/2008, <b class="gmail_sendername">gadget.pat</b> <<a href="mailto:gadget.pat@ntlworld.com">gadget.pat@ntlworld.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<br>Hi all,<br><br>I hope you are all well. As the mailing list is quiet, I thought I would<br> take advantage.<br><br>Questions first then the story<br><br>Q1: How would you rate Student Web Hosting as a hosting company?<br>
<br>Q2: Best solution to a compromised site (brief Nu B answers please)<br><br>Q3: Any suggestions for a different hosting company and the chance that<br>I can get some sort of part refund from my present hosting company?<br>
<br><br>One of the issues I have is with my webhosting company. I am with<br>Student Web Hosting. Has anyone had/having dealings with them? The only<br>contact you have with them is via email and if they decide not to mail<br>
you back (a week so far in my case) then you get a bit frustrated. The<br>fact that I have just paid another years subscription before I required<br>support is also adding to my annoyance.<br><br>Anyway, I have not needed to contact them for anything since I signed up<br>
with them a few years ago and now that I need info and support from<br>them, it is not forthcoming. To cut the long story short.....<br><br>I found out that my site had been compromised. The ftp section was being<br>used for naughty things and and naughty people and as I had not checked<br>
the site for a while, I didn't know there was a problem. I only found an<br>issue when I recieved the bill for my next 12 months hosting. I couldn't<br>see the image I had put up on my site and thought they had taken my site<br>
down early or something. I paid the bill thinking the site would be<br>enabled again but no joy. I logged into my sites control panel and this<br>is when I found it had been compromised. I mailed SWH and got a not so<br>helpfull reply. When I tried to log onto my site a few days later, I had<br>
no access at all. I found out by chance that the server that my site was<br>being hosted on had been taken down permanently but I had not been<br>given/mailed details of what server I would now have to use. This is<br>what I am still waiting for a reply on. Until I get the details of the<br>
server to use, I can't sort the ftp issue out. Until they reply to my<br>query, I am paying for a site I can't log into or use.<br><br>Any words of wisdom, solutions or course of action would be appreciated.<br><br>
Thanks,<br>pat<br><br>_______________________________________________<br>Nottingham mailing list<br><a href="mailto:Nottingham@mailman.lug.org.uk">Nottingham@mailman.lug.org.uk</a><br><a href="https://mailman.lug.org.uk/mailman/listinfo/nottingham">https://mailman.lug.org.uk/mailman/listinfo/nottingham</a><br>
</blockquote></div><br><br clear="all"><br>-- <br>-------<br> -Danny King