<div dir="ltr"><div>
<div></div><div>If they did the whole MS account thing, they should be able to reset:</div><ul><li><a href="https://support.microsoft.com/en-gb/help/4028457/windows-10-reset-your-local-account-password">https://support.microsoft.com/en-gb/help/4028457/windows-10-reset-your-local-account-password</a></li><li><a href="https://www.howtogeek.com/222262/how-to-reset-your-forgotten-password-in-windows-10/">https://www.howtogeek.com/222262/how-to-reset-your-forgotten-password-in-windows-10/</a>
</li></ul><div><div>
<div></div><div>You could try recovery:</div>
</div><div><ul><li>Boot into the recovery partition and do magic there (perhaps wipe & reinstall even?)</li><li>The laptop could also have come with a DVD to make all this easier.
</li><li><a href="https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options">https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options</a>
</li></ul></div>
</div>
</div><div></div>If they haven't done that, then you <i>might </i>be able to still change it:<ul><li><a href="https://www.howtogeek.com/howto/windows-vista/change-your-forgotten-windows-password-with-the-linux-system-rescue-cd/">https://www.howtogeek.com/howto/windows-vista/change-your-forgotten-windows-password-with-the-linux-system-rescue-cd/</a></li></ul><div>I've done things similar to this in the past, just follow the steps.</div><div>(You should be able to create a bootable USB too)</div><div><br></div><div>Top-tip: Get all the family to use a password manager. Mozilla as a good one, 1password, LastPass, KeepassX....there's a lot of choices.</div><div>Failing that, store all the passwords in a text file in an encrypted vault (e.g. VeraCrypt) and remember the single password you need. Keep that file (and any copies) <b>SAFE</b>!<br></div><div><br></div><div>Best of luck!</div><div><br></div><div>J.<br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, 2 Jul 2020 at 08:23, godfrey--- via Nottingham <<a href="mailto:nottingham@mailman.lug.org.uk">nottingham@mailman.lug.org.uk</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">Hi folks,<br>
<br>
Have been clearing and sorting out, trying to raise cash for medical <br>
care needs, and came across an 'old' laptop, forgotten by family <br>
members. Bought in May 2018, it was 'replaced' by an iPad that <br>
Christmas, and now the family member has forgotten the password to log <br>
in!<br>
<br>
The laptop is an HP model 15, in very good condition, complete with <br>
mains charger. It is just that I have my own computer and am trying to <br>
raise several hundred pounds for medical equipment for wife who has MS <br>
(not that one, the other incurable disease) so I am trying to sell off <br>
this laptop, old books, bike, etc to raise the cash.<br>
<br>
I could take it to a shop to get it unlocked, but that will cost me. I <br>
could wipe the whole disk and install Ubuntu - that will ensure nothing <br>
confidential is left on it. But will I get less for the computer if it <br>
does not have Windows on it?<br>
<br>
Any thoughts, please?<br>
<br>
Greetings,<br>
Godfrey<br>
<br>
<br>
<br>
-- <br>
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<a href="https://mailman.lug.org.uk/mailman/listinfo/nottingham" rel="noreferrer" target="_blank">https://mailman.lug.org.uk/mailman/listinfo/nottingham</a></blockquote></div>