<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; color: rgb(0, 0, 0); font-size: 14px; font-family: Calibri, sans-serif; "><div>We use Springloops (<a href="http://www.springloops.com/">http://www.springloops.com/</a>)</div><div><br></div><div>Originally we used it about 4 years ago because it was an SVN service that integrated with Basecamp but since then they have added so much task management, support, planning, issue tracking etc stuff that it has made Bascamp obsolete. </div><div><br></div><div>Cheers</div><div><br></div><div>Mike</div><div><br></div><span id="OLK_SRC_BODY_SECTION"><div style="font-family:Calibri; font-size:11pt; text-align:left; color:black; BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM: 0in; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; BORDER-RIGHT: medium none; PADDING-TOP: 3pt"><span style="font-weight:bold">From: </span> sukh virdee <<a href="mailto:sukh_virdee@hotmail.com">sukh_virdee@hotmail.com</a>><br><span style="font-weight:bold">Reply-To: </span> West Midlands PHP User Group <<a href="mailto:phpwm@mailman.lug.org.uk">phpwm@mailman.lug.org.uk</a>><br><span style="font-weight:bold">Date: </span> Tuesday, 15 May 2012 01:16<br><span style="font-weight:bold">To: </span> West Midlands PHP User Group <<a href="mailto:phpwm@mailman.lug.org.uk">phpwm@mailman.lug.org.uk</a>><br><span style="font-weight:bold">Subject: </span> [Phpwm] Ticketing system<br></div><div><br></div><div><style><!--
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Hi all,<br>I was just wondering which support ticketing system you were all using and what you'd recommend. I'm looking for something with Basecamp integration. Zendesk and Fixx appear to be some options.<br><br>What are your thoughts?<br><br>Thanks in advance,<br>Sukh<br><br><br> </div></div></div>_______________________________________________
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