[Sussex] network problems + how to solve ???

[Matt Brown]

Of course the other problem it could be is REN .. most lines only 
support upto a ren value of 3 ... check your equipment and make sure 
there is no more than 2 ren running off that one line !

Also .. try and get an ADSL face plate (like the ones BT supply) usually 
found on Ebay or similar rather than the dongle type.. these are usually 
better.

That may solve what you maybe experiancing ...

Just a thouht ..

Matt Brown

Richie Jarvis wrote:
> John D. wrote:
> 
>> Ho hum!
>>
>> Since migrating from pipex to eclipse I seem to be having a few snags.
>>
>> It goes like this. When "they" first changed the service like for 
>> like,  i.e. 500k for 500k there was no problem. Since they've done 
>> some mods on  the line so it supports up to 2 megs, ha ha! problem.
>>
>> The problem, well the line where the modem router device (solwise 
>> SAR110)  is plugged in, also has an extension phone splitter with a 
>> cable that goes  away to a Sky set top box, plus a normal wired phone 
>> plugged in. With that  lot, the modem router is often dropping the 
>> connection, and the "adsl"  light just flashes through the syncing 
>> sequence over and over again  (looping ??).
>>
>> Then I can't get the sync back until I've unplugged everything expecp 
>> the  RJ11 connection to the modem router. I've tried using different 
>> types of  microfilters ("block" type, rather than plug/pendant 
>> cable/splitter type),  with limited success i.e. the block ones "seem" 
>> to work better?? though it  could just be my imagination. I've also 
>> tried changing the network cables  etc etc. I've contacted solwise who 
>> advised me to upgrade the firmware,  which I did, still the same 
>> problem, and tomorrow I'll go through  elimination to see if I can 
>> work out what the problem might be with the  other plug in devices. 
>> Though i'm starting to suspect it could be an  external problem.
>>
>> How would I find out ?
>>
>> regards
>>
>> John D.
>>
>> p.s. Oh and one of the other little snags that this does, is that when 
>> the  modem router has dropped sync, I often experience mega probs 
>> getting into  the routers config panel via a browser i.e. it either 
>> flags up as "network  problems" or just times out etc. I do have a 
>> serial cable plugged into com  1 and the router, but I don't know what 
>> the linux equivalent of  "hyperterminal" is ! I don't seem to be able 
>> to connect it via telnet  (which just tells me "command not found"), 
>> so how would I connect the  router if it starts this nonsense (rather 
>> than booting into windows to  sort out)?
>>
> Hi John,
> 
> I recently had a very similar sounding problem with my (at the time) Zen 
> ADSL connection.  Do you experience noise on the telephone?  Like 
> crackling?  If so, then you are having the same issue I had - i.e. a 
> problem between yourself and the exchange.
> 
> To solve this, I phoned BT - they test the line (which came out ok on 
> the remote test) then they tell you that if they find the fault with 
> your equipment the call-out fee is £150.
> 
> The best thing you can do prior to calling them is to borrow a known 
> good phone, and a known good router - take everything off the line 
> except the item you are testing, and test it in isolation.
> 
> To confirm the fault prior to an engineer coming round, I plugged a 
> spare phone in, and still heard the crackling like mad (the BT help 
> centre person could even hear it) - so they sent a an engineer round 
> (actually, it took them 2 tries, and knocking the electricity out before 
> it was fixed - long story) and over the course of the next month they 
> replaced the entire cabling and ducting between the internal house 
> point, and the junction box in the road - which fixed the issue.
> 
> I read that some of the new call ID signals, and SMS facilities can 
> affect some routers whilst I was investigating my problems.
> 
> I hope you manage to get your problems fixed!
> 
> Cheers,
> 
> Richie
> 
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