On 09/10/05, <b class="gmail_sendername">Rob Malpass</b> <<a href="mailto:rob@malpass133.fsnet.co.uk">rob@malpass133.fsnet.co.uk</a>> wrote:<div><span class="gmail_quote"></span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Hi all<br><br>[Longish XP question]<br><br>Forgive me for posting an XP question here but this is a last resort before<br>I do a full XP reinstall on my father-in-law's machine. This is the second<br>full reinstall required inside a month - quite how he manages to get it into
<br>this sort of state is beyond me. Last time for example, he'd managed to<br>disable all his services so Device Manager was empty!</blockquote><div><br>
Wow <br>
</div><br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Anyway, the problem this time is that he's getting Error 720 or Error 691<br>when trying to connect via dialup. I've checked his username and password
<br>is ok, and infact I've had it bring up a terminal window so I can manually<br>type in the username and password - but access is still denied. In a last<br>ditch effort, I created another dialup connection (different ISP) but the
<br>same problem occurred.<br><br>Googling around tells me it's something to do with his network settings but<br>I've resintalled TCP/IP via the netsh command but still no joy: it dials,<br>handshakes, gets to the "registering computer on network", then hangs up
<br>with error 720 or 691 (both of which have something to do with network<br>settings). I've been through the modem and dialup troubleshooter and it<br>hasn't solved the problem.<br><br>Essentially, I think it's a little setting somewhere but I can't find it and
<br>a full reinstall seems the only solution. Last time I did this for him, it<br>took nearly 3 hours because his CD doesn't contain SP2 so it had to be<br>downloaded and MS's servers were slow.</blockquote><div><br>
Indeed <br>
</div><br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Needless to say - he doesn't want to get broadband! - and I've not played<br>with dialup for 5 years since I went broadband.
<br><br>Cheers<br>Rob</blockquote><div><br>
Try deleting all the dial up connections (after making note of numbers
etc) then removing the modem from device manager, reboot & ensure
the modem is re-installed ok then recreate the dial up connection.<br>
<br>
If that doesn't work install knoppix or something quick, setup the
dialup and see how he gets on. If he is not happy after a week or so,
go an stick xp back on. In the mean time you can take his xp cd and
create a new copy of it with sp2 included using autopatcher (download
links <a href="http://www.neowin.net/forum/index.php?showtopic=334257">http://www.neowin.net/forum/index.php?showtopic=334257</a>) which can
also add loads of updates as well as extras to the install cd.<br>
<br>
HTH<br>
Pybe<br>
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