[SWLUG] Introduction/ ADSL in cardiff

[Jonathan Wright]

Steve Anderson wrote:
> NTL still owe me £18 that they over charged me from when I had cable in 
> Cardiff - four years ago. Every now and then they send me a bill for 
> £0.00 showing my credit. I'd get it back from them if I thought the £18 
> was worth losing the will to live in the loop of being on hold and 
> getting to talk to someone who can't grasp that not only do I not want 
> to rejoin NTL, the topology of my street actively prevents it... this 
> seems not to sink in. My hair and sanity are worth the £18 spared.

I think I'm still owed around £30 (£30.50 IIRC). Not sure if I'll ever 
use it/get it back! :)


I think as for CS and setup, it's similar between BT/ADSL and NTL - 
generally, if you can get your setup in and running, you're laughing. If 
you do get the occasional problems, the more technical knowledge you 
have, the more they get into problems :)

However - most, if not all, of the problems do seam to come from the 
installation/setup phase. At least that's been my experience :)

-- 
  Jonathan Wright
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