[Wolves] Problem on Windows 2000 machine

Mark Ellse me at chaseacademy.com
Mon Jun 19 14:48:36 BST 2006


Thanks, all for help. I have now solved the problem - user error. After 
the service pack update, the regular user put the wrong user name, which 
happened to be an old user name. So it logged on as that user, with no 
administrative rights, and no access to the data. When I'd finally 
remembered what the proper user name was - the administrator - I was 
able to log on.

What I have done: put in another Administrative user in a name that I do 
know. A spare admin user account is no bad idea.

Mark

Mark Ellse wrote:
> Now I know that this User Group houses loads of Windows experts, and I'd 
> be grateful to pick your brains - again.
> 
> I did the latest Windows 2000 security updates over the weekend, 
> rebooted the machines and let the staff log on again. Most of the 
> machines worked fine. But one behaves as though the user is a completely 
> new one, with nothing in My Documents etc. Fortunately we have a backup, 
> but this means reinstating Outlook, etc.
> 
> In addition, for some reason, it doesn't think that this user is an 
> administrator (which it was) and refuses to accept the password for any 
> other administrators.
> 
> Typically this machine is the worst one to have problems because it runs 
> the mail server. But fortunately the mail server, which runs as a 
> Windows 2000 service, is working.
> 
> Anybody got any idea what might be the problem and how to sort it?
> 
> Thanks in anticipation,
> 
> Mark
> 
> 
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