[Blackpool] Fwd: Raspberry Pi - Compliance Update

Les Pounder lespounder at gmail.com
Fri Mar 30 08:52:08 UTC 2012


---------- Forwarded message ----------
From: Farnell UK <news at e-marketing.premierfarnell.com>
Date: Fri, Mar 30, 2012 at 9:48 AM
Subject: Raspberry Pi - Compliance Update
To: lespounder at gmail.com


**
 [image: Raspberry
Pi]<http://click.e-marketing.premierfarnell.com/?qs=4d112d5f883910e23bdd38e0da037dccca2a459cd763cb57cc5610130be670e1>

*Compliance Update*

Dear LES

In recent days you may have heard various reports on the Web about
Raspberry Pi, the need for compliance testing and possible further delivery
delays.

We recognise the impact on our customers of the constantly changing
delivery dates, and we apologise for the frustration and disappointment
this is causing. We will supply you with accurate delivery dates just as
soon as we can, as the Boards undergo compliance testing.

It is clear that many of our customers will be using the Raspberry Pi as a
finished product, not just an engineering development board. As such, we
see it as the most responsible approach to ensure that all Pis meet the
required standards for finished products in all territories.

We are therefore going through a much accelerated compliance process,
working closely with the Raspberry Pi Foundation and RS Components. We take
our commitment and responsibility in this area very seriously and believe
the short-term delays, whilst frustrating, will be worthwhile to ensure our
customers receive a fully compliant product.

The exact situation at the present time is as follows:

   - 2000 Raspberry Pi’s are now in the UK.You can see pictures of them
   leaving the factory in China here;
http://www.raspberrypi.org/<http://click.e-marketing.premierfarnell.com/?qs=4d112d5f883910e2bb301b422394fd92ba6e03da0c771885c33bd15d6d1f9e2c>
   - The compliance teams of element14, RS and Raspberry Pi are working
   round the clock with the testing houses to assess the product now.  Any
   issues that are identified (hardware or software) will then need to be
   rectified and we will ensure this happens as quickly as is humanly
   possible.
   - There are different compliance standards around the globe. We are
   focused on meeting all of those as quickly as possible. Some may take
   longer than others.
   - As soon as these initial 2000 Boards are compliant to at least one set
   of required standards, we will receive our share of this first batch from
   Raspberry Pi and ship these to customers in the locations where the
   compliance standards have been met on a strictly first come, first served
   basis. Those who ordered first in those countries will receive the product
   first.
   - Regrettably we cannot give any firm delivery commitments on Raspberry
   Pis until this testing is complete. Please be assured we will provide this
   information as soon as we can.
   - Once the product is fully compliant our manufacturing partners have
   the necessary stocks of components to ramp up production very quickly. So,
   despite these frustrating, initial delays we are confident the picture will
   improve and lead times for new orders will reduce.
   - We will email you individually to confirm your personal delivery date
   as soon as we are able to. We will continue to share generic information,
   but recognise that it is the detailed specific information to your order
   that is most important to you.
   - We will continue to post news and updates on our element14 community.
   Next week, on April 4th, Raspberry Pi founder, Eben Upton will give a
   40-minute webinar on programming the Raspberry Pi as part of our element14
   Design Flow series.
   To join the 2000+ Pi fans who have already registered to attend and
   learn more Click
here<http://click.e-marketing.premierfarnell.com/?qs=4d112d5f883910e27b717e5e9931d7cd479ac700cf5eee7b6b1ce312dd2de717>
   <http://click.e-marketing.premierfarnell.com/?qs=4d112d5f883910e27b717e5e9931d7cd479ac700cf5eee7b6b1ce312dd2de717>

Once again we apologise to all of our customers for this delay in providing
the hotly awaited Raspberry Pi. Despite these initial teething troubles,
we're certain you'll be delighted with the end result.

HOT OFF THE PRESS UPDATE FROM EBEN UPTON OF RASPBERRY PI:

*“We have spoken with BIS this morning, and have been told that, given the
volumes involved and the demographic mix of likely users, the development
board exemption is not applicable to us; as a result, even the first
uncased developer units of Raspberry Pi will require a CE mark prior to
distribution in the EU...... ....we are working with RS Components and
element14/Premier Farnell to bring Raspberry Pi into a compliant state as
soon as is humanly possible.”*

*


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