[Blackpool] Pinterest problem

Elizabeth C elizabethcoop1945 at hotmail.co.uk
Wed Jan 14 10:55:23 UTC 2015 

Thanks Arthur.

I've fired up other Tower. (don't want to risk main one in case I mess up.)  Going to have a go at OpenDNS solution.

Will get back on this.

Elizabeth

From: arthur_garlick at hotmail.com
To: elizabethcoop1945 at hotmail.co.uk; lespounder at gmail.com; blackpool at mailman.lug.org.uk
Subject: RE: [Blackpool] Pinterest problem
Date: Wed, 14 Jan 2015 10:51:58 +0000




Hi Elizabeth,
Nothing you've put there discounts some weird little DNS issue.
 
If the button (or the java or whatever) in the page that isn't working is on a different URL to the buttons that are working and the DNS is not quite right with it, some people will never see it whilst others will.  
 
DNS isn't the definite problem but it's still a fair shout.
 
 
 
 
I'd go with the OpenDNS solution, is that what Les originally suggested? yes I'd go with that as a starting point. 
 
 
Then if that didn't work I'd look at that prefetching feature Firefox has.  Us software development types sometimes say that code can have a smell, and for me that prefetching idea is a bit whiffy.
 
That Mozilla link I sent is worth working through, I didn't know that security software can affect the browser even when the security software is disabled!  I rubbed my eyes when I read that, but Mozilla are saying that's the case and suggest how to fix it in that link.
 
(I assume you have been through all of the addins in Firefox and in fact this problem happens when its a fresh Firefox install so it's not add ins.  But let us know if that's not the case.)
 
Regards
 
Arthur
 
 
 

 
From: elizabethcoop1945 at hotmail.co.uk
To: arthur_garlick at hotmail.com; lespounder at gmail.com; blackpool at mailman.lug.org.uk
Subject: RE: [Blackpool] Pinterest problem
Date: Wed, 14 Jan 2015 10:32:08 +0000




Need to explain the problem further before continuing:

I list an item for sale on eBid..... inside the body of the listing is a row of 7 Social Media buttons including Pinterest.  All well and good.  That Pinterest Button INSIDE the listing is absolutely fine for all concerned - it is always there & works well.

However, if I edit the listing - or put up a new item for sale, ie a new listing - then once I have completed the listing a window pops up (like it should) which tells me either my changes have been saved or my new listing is successful and on this window all 7 Social Media Buttons should appear - but some of us only get the 6 Buttons - the Pinterest Button is missing on that page only.

The majority of users have no problem at all with that page and can see all 7 Buttons and can pin anywhere.  For me, and other users, we can't Pin to Pinterest from that page but have to go back into the body of the listing to use the Pinterest Button there - and that is a real pain.

I also downloaded the Pinterest Button onto my browser toolbar - what a mess that was - I was somehow able to use it but it was such a palaver I removed it.  Majority can use a toolbar Pinterest Button with no problems whatsoever.

I've asked on Forum for ISP's - waiting for replies.

Does it still seem like a DNS issue in the light of this please?

Elizabeth



From: arthur_garlick at hotmail.com
Subject: Re: [Blackpool] Pinterest problem
Date: Wed, 14 Jan 2015 10:19:19 +0000
To: lespounder at gmail.com
CC: elizabethcoop1945 at hotmail.co.uk; blackpool at mailman.lug.org.uk

Oops a knowledgable person did chime in to say the dev wasn't talking rot... Thanks Les!
Check out the advice here from DNS prefetching and Firefox cannot load certain websites and then the bit about DNS malware.https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
A

Sent from my iPhone
On 14 Jan 2015, at 09:50, Les Pounder <lespounder at gmail.com> wrote:

Hello
ElizabethAre all the folk with the same internet service provider? If so you will all have a central DNS server which all of you will connect to.If you feel up to it, change your DNS server using this video.https://www.youtube.com/watch?v=CpjVtteqkmE

Arthur,Good call with DNS!
Les
On Wed, Jan 14, 2015 at 9:42 AM, Elizabeth C <elizabethcoop1945 at hotmail.co.uk> wrote:
Thanks for yours Arthur.



Just to recap:



3 of my 4 computers have the problem, 1 works fine.

All have same OS & browser. (Linux & Firefox)

Several other folk have the same problem - all have different Windows OS & use different browsers.

The majority of folk have no problem whatsoever irrespective of which OS or browser is used.



Do you still think the DNS cache is the culprit?



Thanks for your input.



Elizabeth









> From: arthur_garlick at hotmail.com

> Subject: Re: [Blackpool] Pinterest problem

> Date: Tue, 13 Jan 2015 22:36:45 +0000

> To: heed at bigmassiveheed.co.uk

> CC: elizabethcoop1945 at hotmail.co.uk; blackpool at mailman.lug.org.uk

>

> Hiya,

> I did a scan of the email trail, but I am on my phone so sorry if missed this and I am just repeating what has already been said.

>

> If it's affecting more than one browser on a machine but no browsers on another machine I'd clear the DNS cache.

>

> Linux instructions here: http://www.isitdownrightnow.com/how-to/flush-dns-cache-in-linux.html

>

> Regards

>

> Arthur

>

> Sent from my iPhone

>

> > On 13 Jan 2015, at 13:54, Michael <heed at bigmassiveheed.co.uk> wrote:

> >

> > Do you still get the same issue when opera is installed on the laptop?

> >

> > On 13 January 2015 at 13:48, Elizabeth C <elizabethcoop1945 at hotmail.co.uk>

> > wrote:

> >

> >> I've downloaded Opera browser - still got the same problem

> >>

> >> Michael? Anyone? - all ideas gratefully received. (Now going to try other

> >> Tower, and then Tablet)

> >>

> >> Elizabeth

> >>

> >>

> >>> From: elizabethcoop1945 at hotmail.co.uk

> >>> To: heed at bigmassiveheed.co.uk; blackpool at mailman.lug.org.uk

> >>> Date: Tue, 13 Jan 2015 12:33:18 +0000

> >>

> >>> Subject: Re: [Blackpool] Pinterest problem

> >>>

> >>> Thanks Michael.

> >>>

> >>> The weird part about this is: I do not have the same problem on my

> >> laptop which has identical OS & FF browser..... everything works perfectly

> >> on that - the problem is just with my Tower.

> >>>

> >>> Do you still recommend trying a different browser? and, if so, which

> >> would you recommend I should try?

> >>>

> >>> I heard Chrome is not brilliant & a beast to uninstall?

> >>>

> >>> Elizabeth

> >>>

> >>>

> >>>> Date: Tue, 13 Jan 2015 12:19:07 +0000

> >>>> From: heed at bigmassiveheed.co.uk

> >>>> CC: blackpool at mailman.lug.org.uk

> >>>> Subject: Re: [Blackpool] Pinterest problem

> >>>>

> >>>> Morning,

> >>>>

> >>>> Dont assume that eBid have actually tried to replicate the

> >> issue...they may

> >>>> have said that to 'get rid of you' :D

> >>>>

> >>>> It seems to be either a plugin issue or a site coding issue. The fact

> >> that

> >>>> there are reports from users with other operating systems with the same

> >>>> issue seems to support this theory.

> >>>>

> >>>> Try it in another browser.

> >>>>

> >>>> (reposted as i missed the lug address off :) )

> >>>>

> >>>> On 13 January 2015 at 12:00, Elizabeth C <

> >> elizabethcoop1945 at hotmail.co.uk>

> >>>> wrote:

> >>>>

> >>>>> Hi All

> >>>>>

> >>>>> Until recently I have had no issues using Pinterest but now the

> >> Pinterest

> >>>>> button no longer appears where it should.

> >>>>>

> >>>>> I even downloaded the Firefox Add On button to my browser & it

> >> struggled

> >>>>> to work very badly - didn't perform as it should and wouldn't return

> >> me to

> >>>>> my site when done.

> >>>>>

> >>>>> Using Linux Mint17 (Qiana Mate 32 bit) - Firefox 34.0

> >>>>>

> >>>>> Majority of users on eBid have no problems - but a couple of others

> >> have

> >>>>> the same issue:

> >>>>>

> >>>>> One is using Windows 7 with Firefox; the other is using Firefox 34

> >> with

> >>>>> Windows Vista.

> >>>>>

> >>>>> The website concerned (eBid) has tried to replicate the issue on 5

> >>>>> different computers but couldn't so assumed it's a fault with my

> >> puter -

> >>>>> but now these other 2 folk have appeared with the same problem.

> >>>>> Has anyone any thoughts as to why this issue has arisen please?

> >>>>>

> >>>>> Thanks,

> >>>>>

> >>>>> Elizabeth

> >>>>>

> >>>>>

> >>>>>

> >>>>> _______________________________________________

> >>>>> Blackpool mailing list

> >>>>> Blackpool at mailman.lug.org.uk

> >>>>> https://mailman.lug.org.uk/mailman/listinfo/blackpool

> >>>> _______________________________________________

> >>>> Blackpool mailing list

> >>>> Blackpool at mailman.lug.org.uk

> >>>> https://mailman.lug.org.uk/mailman/listinfo/blackpool

> >>>

> >>> _______________________________________________

> >>> Blackpool mailing list

> >>> Blackpool at mailman.lug.org.uk

> >>> https://mailman.lug.org.uk/mailman/listinfo/blackpool

> > _______________________________________________

> > Blackpool mailing list

> > Blackpool at mailman.lug.org.uk

> > https://mailman.lug.org.uk/mailman/listinfo/blackpool



_______________________________________________

Blackpool mailing list

Blackpool at mailman.lug.org.uk

https://mailman.lug.org.uk/mailman/listinfo/blackpool



-- 
Les Pounderhttp://bigl.es/
@biglesp on Twitter

More information about the Blackpool mailing list