[Bradford] newbie with major problem using iux Mint 17.3

[John Robert Hudson]

Hi Kevin

If you have your own transport and can get to Halifax, I may be able to help 
you today - at least to diagnose the fault and back up data if not more.

That is, unless there is someone more close to home in Bradford who can help.

Otherwise, I am busy tomorrow and Wednesday and part of Thursday; so could not 
do anything until Thursday at the earliest - if no-one else has some forward 
before then.

John

On Monday, 1 January 2018 14:27:44 GMT Kevin Morris via Bradford wrote:
> Hello all
> 
> Having been sick and tired of Windows and refused to update from Windows
> XP, in 2016 I moved to Mint 17.3, installing it on a new machine an HP
> Probook 450 G2 laptop.
> 
> I have enjoyed the experience, but being old-68 next birthday, I found
> the learning curve too steep. Apart from driver updates from time to
> time, I didn't do much by way of maintenence. On Christmas day I had a
> catastrophic failure- totally my own fault- and now I am unable to use
> my machine.
> 
> It tries to boot but never completes the sequence. Recovery mode doesn't
> actually move the boot further along. ANother foolish probem is that I
> have lost my bios password. I have tried several times shorting pins on
> what I hope was the correct CMos chip but to no avail. I am hoping that
> it might be possible to recover the program because as of now, it is
> proving impossibe for me to recover important  and irreplaceable data
> because I can no longer boot up the machine with recovery software.
> 
> I am hoping that you guys might be abe to help me get out of this
> disastrous situation. Woud it be possible for me to bring my machine
> when you next meet? I have downloaded an ISO copy of Mint 17.3 but I
> can't make head or tail of the instructions regarding using the
> checksums in order to verify the download.
> 
> Best wishes,
> 
> Kevin Morris
> 
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