[Chester LUG] Is it me or is Vista rather poor?

[Simon Willett]

Actually Novell did something very similar to this in the 1990's.
 
Novell were the market leader in the server file and print market. They
released Netware 4 with a new feature NDS, which nobody wanted. 
It required users (in this case sysadmins) to learn a whole new set of
skills. 
The documentation was shipped on CD instead of in book form (big change
back then), and nobody could be bothered to learn the new skills. 
 
People switched to NT because they saw it as a direct replacement for
Netware, and Novell lost market share.