[Chester LUG] Fwd: [linuxjobs] Weekend Support Engineer role

[Stuart Burns]

Work from home Linux tech support job. A rarity, but may be of interest to
someone ?



---------- Forwarded message ----------
From: Kelly Taylor <kelly.taylor at siriusopensource.com>
Date: 14 October 2013 12:30
Subject: [linuxjobs] Weekend Support Engineer role
To: "linuxjobs at mailman.lug.org.uk" <linuxjobs at mailman.lug.org.uk>


Hello,

Are you looking to earn a bit more money but can't be tied down to a full
time role?
Sirius are looking to recruit an experienced support engineer to join our
expanding team. You can work from the comfort of your own home as the work
can be done remotely. All you need is a phone, laptop/PC and internet
connection.
Hours of work are Saturday and Sunday 9am-5.30pm with overtime available if
you wish.
Details are below, if you are interested then please e mail your cv to
kelly.taylor at siriusopensource.com.

Our Support Engineers provide comprehensive telephone/web/e-mail/chat
technical and application support to Sirius customers. You are expected to
be able to work directly with customers in high-pressure situations; have
strong analytic, organizational, time management, and communication skills;
thrive in a team environment; and possess the willingness to do whatever it
takes to achieve the highest customer satisfaction. You will interact with
development and project teams to investigate and resolve issues.

The job responsibilities include, but are not limited to:


   - analyse, track and resolve customer issues in a professional, timely
   manner
   - identify any security upgrades that are necessary and communicate them
   to customers
   - maintain and update web based support documentation
   - use monitoring software to identify potential support issues

Requirements:


   - Experience working with Open Source technologies
   - Excellent verbal and written communication skills
   - Outstanding interpersonal and telephone skills
   - Strong problem solving skills
   - Ability to function and thrive in a team environment
   - Energetic, with a strong desire to succeed
   - Strong customer service background would be ideal


Salary is based on experience.

Kelly Taylor, Account Manager
Sirius- Stress Free Technology
http://www.siriusopensource.com
Tel: +44 (0)870 608 0063





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-- 
Stuart Burns
E: stuart.james.burns at gmail.com
M: [redacted]
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