[Gllug] Onetel are CRAP!!

[Dylan]

On Monday 04 November 2002 11:38, Alan Peery wrote:
> David Damerell wrote:
> >On Friday, 1 Nov 2002, Daniel Andersson wrote:
> >
> >
> >
> >
> >An arrangement where incompetence on the part of their billing
> >department can be noticed by you and argued about when _you_ still
> >have the money, and hence it's _their_ problem.
>
> You can look at "unbilled calls", and raise any objections the calls you
> see in there.  There isn't any holding period between the end of the
> billing cycle and it coming out of your account...

In fact, the OneTel billing system works a fair way in arrears: calls/internet 
usage in January are billed in February and charged in March. I'd say that 
was a fair amount of time to question your bill.

Dylan

>
> Alan

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