[Gllug] Insight UK - a warning

[Andrew Halliwell]

And verily, didst Richard Jones announce to the hordes:
> 
> 
> In June I ordered some wireless equipment from Insight UK. They
> charged my credit card twice. Despite multiple phone calls, they still
> haven't refunded my credit card (even after promising on three
> occasions to do so). So effectively they've stolen nearly 100 quid off
> me, and there's not much more I can do except take it to a small
> claims court.
> 
> Anyway, if this is how they handle customers, I'm going to avoid them
> in future.

Have you thought about contacting the credit card company?
They have procedures in place for this kinda thing.
Don't they?

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