[Gllug] new guy with ADSL question

[Nix]

On Thu, 8 Jan 2004, John Southern mused:
> Their email from outside UK is terrible. I get mail forwarded from German to 
> two accounts, because of the delays at Demon. It is usually the punt-1 server 
> that causes the problems, but it normally adds at least an hour on to 
> messages. If you get routed via punt-3 it takes just seconds.

Ummm, punt-1 has not existed for half a year or more.

> All complaints just get a standard email saying that they will investigate. 
> Never any followup.

Agreed. helpdesk at demon.net is seemingly a black hole.

> Also the status page is only ever filled up with planned downtime. 
> http://www.demon.net/helpdesk/status/status2.shtml

Apparently they have to *ask the lawyers* if they want to post anything
useful there or on demon.announce, and that takes days. I boggle.

-- 
As they say, build a better mousetrap and the world will beat a
path to your door. But nobody ever got anywhere outlawing mice.
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