OT: PC World are useless - was Re: [Gllug] OT: microdirect.co.uk

Chris Bell chrisbell at overview.demon.co.uk
Fri Jan 14 00:19:24 UTC 2005


On Thu 13 Jan, Darren Beale wrote:
> 

> Day in day out they must be dealing with idiots that want "a Mac/PC
> software converter" or have to deal with support calls along the lines
> of "My computer is broke, please guess how/why"
> 
> If one is working in corporate desktop support land than I would
> imagine that dealing with internal clients can be iritating at times.
> Having to do it with retail customers who are genreally less savvy and
> you get paid a lot less to deal with, must be a turn-off.
> 

   And if they bother to listen to the answer they usually go off to the
less helpful but cheaper shop down the road.



-- 
Chris Bell

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