[Gllug] how do i report spam?

Ian Northeast ian at house-from-hell.demon.co.uk
Thu Feb 16 21:01:21 UTC 2006


t.clarke wrote:
> Hi
> We are getting huge quantities of spam attempts from a site in the States
> which appears to an adsl connection through verizon.net
> 
> They are all being blocked at smtp time  (upon receipt of mail from: <>)
> so no real problem,  but they may well be a problem for others.
> The emails purport to come from various 'bank' domains  (halifax.co.uk,
> alliance-leicester.co.uk,  woolwich.co.uk) and presumambly contain a virus
> or somesuch.
> 
> Any suggestions as to how to get the ISP concerned to do something about it,
> or would I just be wasting my time ?

Verizon are the ISP who once blocked mail from most of the world outside 
the US, not by rejecting it but by firewalling. Rather like AOL, they 
appear to specialise in overzealous and ill advised spam "prevention" 
tactics while at the same time being responsible for much of it.

They have backed down a bit on their firewalling but last time I checked 
(not very long ago) I still couldn't send to them direct from this 
static Demon address, and have to route mail to Verizon via Demon's 
smart host. Initially this was blocked too. Unfortunately I have a 
friend in New York who uses Verizon (I have suggested that he change) so 
I need to be able to send them mail.

I would not expect such a company to pay a lot of attention to a genuine 
abuse compaint.

Regards, Ian

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