[Gllug] Linux support options

Richard richard_c at tpg.com.au
Mon Feb 27 15:30:07 UTC 2006


I'm looking at the options for supporting a major corporate Linux 
deployment, and I'm wondering if there's a way to dodge Red Hat's 
painfully high support contract costs (or their per-server pricing model).

Is anyone aware of other organisations that will offer support for Red 
Hat systems, other than Red Hat itself. Red Hat is a pre-requisite to 
keep other vendors (like Oracle) from getting their knickers in a twist. 
BTW, no, I haven't figured out how patches, etc. would be effected 
reliably by a third party.

I understand that this isn't really very nice to Red Hat; but I also 
don't see where they get off trying to charge such extortionately high 
rates.

Richard
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