[Gllug] Internet connections

[t.clarke]

Re: insurance on buildings next to rivers

The example you quote seems to me to be yet another instance of an unfortunate
negative side-effect of more and more computerisation:

As companies introduce more computerisation they inevitably de-skill the work-
force and furthermore often take the decision-making process out of the hands of
individuals and leave it completely with the computer-system.
Hence the now notorious  and oft-quoted "Computer says no"    !!!

I remember the days when staff working in Banks had to understand banking
rules and practises   - not any more it seems,  unless you manage to claw your
way up the heirarchy to speak to someone.


Tim
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