[Gllug] Exchange equivalents on Linux

Jim Bailey jim at freesolutions.net
Wed Nov 8 13:22:11 UTC 2006


On Nov 08, 11:15, Jason Clifford wrote:
> On Sun, 5 Nov 2006, Jim Bailey wrote:
> 
> > I agree with you for genral ISP use, however as a premuim service if you
> > do it across a HA cluster and offer an SLA it has potential.
> 
> I don't pretend to offer SLA based services. SLA's are always deceptive. 
> Has anyone actually every found an SLA not to have umpteen get out clauses 
> for the service provider?


I have been on both sides of the SLA divide and been beaten and beaten
organisations up about them.

they work best as a quality control mechanism between clueful
professionals.  
> 
> I'm sure there are others who want to provide this and good luck to them. 
> It's just too high maintainance for me to want anything to do with it.

If I evver get a chance to run my own IT business again it is something
I would like to consider as an option I would be damn careful about how
I offered the SLA. 

99% uptime is still 3.5 days downtime in a year. :|

-- 
Peace Jim :-)

 In the battle against insanity, the best defense is surrender.
 --Dr. Zeus

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