[Gllug] OT: ADSL problems

Adrian McMenamin adrian at newgolddream.dyndns.info
Thu Apr 12 09:54:05 UTC 2007


On Thu, April 12, 2007 11:40 am, David Bell wrote:
> On Thursday 12 April 2007 10:23, Adrian McMenamin wrote:
>
>> I have had a lot of problems with my ADSL connection lately
>> (Homechoice/Tiscali) - connection gets dropped. They say it is a problem
>> with the phone line (which is quite crackly), though BT (the supplier)
>> report no fault on their automatic check and I've never had the patience
>> to wait more than 15 minutes to actually talk to anybody.
>
> Place the ball firmly in Tiscali's court and insist that there is
> something
> wrong with the line.  I did this with my ISP a few weeks ago and the next
> day
> a BT engineer spent the morning on the job and found 3 faults on my line,
> despite the fact that the 'phone worked perfectly.
>
They say it is not their problem and that I have to raise it with BT.
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