[Gllug] So no one has opinions about ISPs?

[John G Walker]

On Wed, 1 Aug 2007 22:31:13 +0100 Ian Norton-Badrul
<bredroll at darkspace.org.uk> wrote:

> On Wed, Aug 01, 2007 at 10:48:29AM +0100, Henrik Morsing wrote:
> > I have previously been with PlusNet and they're absolutely superb. 
> 
> Plusnet terminated my contact for 'unspecified reasons' and continued
> to bill my switch card every month for 5 months, they refused to let
> me contact them to complain because my account was blacklisted...
> Every phone call I made I was told to lodge a ticket online, which I
> couldn't do becuase my account was closed..
> 
> In the end I reported to my bank that 'some funny internet company is
> showing up on my statement and i've never authorised any payments',
> natwest changed my card and gave me my refund.
> 
> Oh, and plusnet still send me spam as though I was still a customer
> ( 2 years later ).
> 

FWIW, thinkbroadband rate PlusNet around about the same as Tiscali. But
then, I've been with Tiscali for almost six years and only just have
had problems with them. 

Experiences vary, but I don't think I'll bank on being lucky with the
next ISP I go with,

-- 
 All the best,
 John
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