[Gllug] More ISP 'choice': Bulldog LLU unable to give MAC codes

[DL Neil]

Thanks to all who responded:
1 transfering from/between LLUs is still not a fair and competitive action
2 the industry regulator has omitted to attend to it
3 Bulldog give a firm impression of not knowing what they are doing
4 the surveys place Bulldog (almost) at the bottom deservedly

My review of alternate ISPs compared with my requirements (quite basic  
I'm told) is down to a short-list of two.
1 offers the convenience of LLU - or should I be more wary this time???
2 built upon BT, who are not the most responsive of organisations either

On the caveat emptor, it is intriguing that in these days of  
web-signups it can still be very difficult to find out 'the small  
print', eg periods of notice, disconnect fees (and procedures!).

You can be "once bitten" but it's definitely not easy to be "twice  
shy"! (and who wants to be chopping and changing suppliers all the  
time - or is this the (only) way to achieve nirvana?)
Regards,
=dn


Quoting Martin Hunt <mch.groups at martinhunt.com>:

> The ISP I work for accepts LLU migration codes [and doesn't
> make any reconnection charge] so they are talking complete rubbish.
>
> Regards
>
> Martin
>
>
>
> DL Neil wrote:
>> Have finally persuaded Bulldog Broadband to accept the Royal Order of
>> the Boot. Both short-listed replacements (one LLU, one on top of BT)
>> advised that I obtain a MAC code as their means of taking over from
>> Bulldog (specifically).
>>
>> Bulldog's Cancellation Team would only gave me a "Cancellation
>> Reference Number". I firmly requested a MAC code anyway, but the guy I
>> spoke to read out an email he claimed is the response if he requests
>> MACs on LLU lines: <<It is not possible to generate a MAC code for LLU
>> as it is incompatible with BT's migration process>>*
>>
>> I'm bemused: are they saying BT doesn't handle MAC codes? Doesn't BT
>> OpenWave (?correct name) administer the last mile? So with whom does
>> Bulldog/C&W/Pipex/Tiscali have to be "compatible" if not BT? Is this
>> "Cancellation Reference" a MAC code sufficient unto the purposes of
>> other ISPs/LLUs or is it a device whereby I end up paying a lot more
>> to have my connection changed-over?
>> =dn
>>
>> * I've asked that he forward any such email if one arrives in response
>> to my request, so that then I will have the exact wording.
>>
>> Ofcom's web site talks of:
>> # a seamless switch known as the ?MAC process?;
>> # a seamless switch known as the ?letter facilitation process?;
>> # a seamless switch known as ?provide then cease?; and
>> # a non seamless switch known as ?cease and re-provide?
>>
>>
>>
>
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