Hi Hakuna Matata wrote: > people to intelligently and efficiently manage tasks, issues, and As a daily user of RT, I really wouldn't use the word "efficient" ;) Cheers, -- Chris Jones cmsj at tenshu.net www.tenshu.net -- Gllug mailing list - Gllug at gllug.org.uk http://lists.gllug.org.uk/mailman/listinfo/gllug