[Gllug] Linux invalidates your HP warranty

Jason Clifford jason at ukfsn.org
Fri Mar 30 17:42:32 UTC 2007


On Fri, 30 Mar 2007, Bernard Peek wrote:

> The summary says that installing Linux means they don't have to honour
> the warranty and you've just repeated that. But that's not what HP said.  
> It will need to have the Windows system restored before they will
> attempt to fix it. That's almost certainly because their diagnostic
> software runs under Windows. The first step in fixing the machine is
> probably going to be re-imaging the drive.

That is not a reasonable restriction.

As has already been pointed out diagnostic software should be run from a 
network or ROM source and not from the existing installation which, if you 
are going to claim software is breaking things, cannot be considered as a 
safe environment in which to run the tests.

Moreover there are issues regarding to copyright associated with 
installing Windows onto a machine for such purposes.

jason
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