[Gllug] OT Internet connection

[John G Walker]

On Sat, 17 Mar 2007 23:10:16 +0000 John Winters <john at sinodun.org.uk>
wrote:

> John G Walker wrote:
> > 
> > On Sat, 17 Mar 2007 08:35:17 -0000 (UTC) "John Winters"
> > <john at sinodun.org.uk> wrote:
> [snip]
> >> Or does the proposed £25/year include the Sky subscription charge?
> >>
> > 
> > Without knowing the details (eg which council, never mind anything
> > more specific) I'd speculate that they're thinking of two sets of
> > costs:
> > 
> > Firstly, they have to get Sky to fit the dish and cabling. This
> > involves one or more council employees writing letters, making
> > appointments, checking that the work is done, etc.
> > 
> > Secondly, they're going to have to field complaints from people that
> > probably should go direct to Sky, but won't. If you think council
> > tenants aren't going to complain to the council if there's a problem
> > with their Sky subscription, you don't know human nature,
> 
> You're self-awarded sagacity about human nature is probably
> mis-placed. People won't complain to the council about their Sky
> service unless the council give them some reason to believe that the
> Sky service is something to do with them, like for instance by
> charging their punters £25 a year for it.  Do you complain to the
> council when your phone goes on the blink?
> [much more - much, much more - in the same vein snipped]

I'm not sure what this has to do with what I wrote. I speculated as to
what costs the council may believe they may incur. You've gone off on a
very strange tangent, possibly believing that I am the council official
responsible.

Two points occur to me:

- There's no telling whether I'm correct in my thinking or not. You may
want to comment as to whether you agree or disagree with my
speculations - or you may not, as the case may be.

- If you think that my speculations are correct and wish to complain
about the charging policy, then you should complain to the council in
question, not to me.  I don't have any control over this sort of thing.
I do, however, have some experience about costing projects, and know the
kinds of idiotic basis on which people, in both the public and private
sectors, decide on charging costs. I was merely sharing some of that
experience with the list in response to a question you posed,


-- 
 All the best,
 John
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