[Gllug] Linux invalidates your HP warranty

[Jason Clifford]

On Fri, 30 Mar 2007, Bernard Peek wrote:

> Nobody has claimed that software can break the hardware. It's HP's
> choice what platform to run their diagnostic software on. You may prefer
> to run diagnostic software from CD or the network, but it's not your
> decision.

Actually it is entirely my decision as to what software I run on hardware 
I own. It is not a reasonable restriction on the part of HP to assert 
otherwise via their warranty terms.

> The point of re-imaging the drive as the first step in diagnosis is to
> restore the software to a known good state. If the machine runs normally
> at that point it can be returned as fixed.

To which end it does not matter what was on the system before doing so - 
hence there is no justification for refusing warranty support.

Jason
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