[Gllug] virgin/ntl/telewest plonkers [and Pipex]

Benjamin Goodacre roger at rabbit.name
Wed Dec 16 20:37:05 UTC 2009

I have had the same problem with PTRs with Pipex business broadband. I
was shocked when they stated that they didn't "support reverse DNS." I
thought all business packages with static IPs did PTRs. I made a big
fuss and even rang the 'if you wish to cancel us' line to threaten to
leave. - No joy. It  is my fault of course for not checking first.
Thankfully it is rare for an smtp server to check reverse DNS.

Benjamin Goodacre

-----Original Message-----
From: gllug-bounces at gllug.org.uk [mailto:gllug-bounces at gllug.org.uk] On
Behalf Of Christopher Hunter
Sent: 16 December 2009 18:12
To: Greater London Linux User Group
Subject: Re: [Gllug] virgin/ntl/telewest plonkers

On Wed, 2009-12-16 at 11:44 +0000, Peter Childs wrote:

> The problem with Virgin, is that they have failed to recognise the
> full potential of the service they operate.

The REAL problem with Virgin is that they have bought a cable network
that's rotting.  It was installed with the cheapest possible coax and
that cost-cutting is now biting them hard.  Don't ever believe the hype
about a "fibre" network - they have (roughly) 4% FTTC (fibre to the
cabinet at the corner of your street), and 0% FTTH (into homes).  It's
just one of their blatant lies.  Almost all of their "network" is cheap,
rotting coax.

The other problems with Virgin are lies about speeds, contention, and
capping, and outrageously high prices for a "service" they simply can't
deliver properly.

All my neighbours voted with their chequebooks, cancelled Virgin,
reinstalled BT lines, got Sky TV, went with a multitude of ADSL ISPs at
much lower prices, and got the service they paid for.  Virgin just can't


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