[Gllug] Government Gateway

[Jose Luis Martinez]

Where the form expected blanks you were said so with big red, nasty letters.

Ditto for the return key (annoying when trying to explain a complex
situation, but still clear enough).

I found that spending some quality time with the site helped to get
things done :-)

On Thu, Jan 29, 2009 at 1:44 PM, t.clarke <tim at seacon.co.uk> wrote:
> I have to confess that I didn't find the self assessment website the most user-
> friendly site.  The whole process took me longer than simply scribbling numbers
> on the paper form  - I supoose that serves me right for leaving it to the
> last minute!
>
> I also had a panic phone call from my niece saying that she was stuck on one
> of the wbesite pages as it refused to accept 'tax deducted by employer' of
> zero  (0) .  Clearing out the field so it was empty was the (obvious to me
> but maybe not to everyone) answer.   I also noted that the free text fields
> will not accept certain characters (why ??) and baulk at the use of the <return>
> key in that one gets an error saying 'invalid characters' even though you can't
> actually see any invalid characters !
>
> Maybe I will get my finger out and do the next one manually.
>
> Tim
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