[Gllug] VACANCY: Production Support Engineer

[Iain Gray]

The role is in a high profile games studio working in the Online
Technology Group production support team. The company is Sony Computer
Entertainment Europe working  within World Wide Studios London.
Working on SCEE produced PS3 games.
The studio is very centrally based (Oxford Circus) in excellent
offices with many benefits.

The job requires someone who is able to:
1. Apply logical troubleshooting skills to issues with games in production
2. Competent in at least 1 scripting language
3. Able to write and run load and performance tuning tests and apply
production rigour to games as they progress from development to
production.
4. Competent with linux OS environment

We are looking for anyone who is interested in networked applications,
able to apply good logical thinking to problems and someone who really
enjoys finding out how something works.

An interest in gaming is highly desirable (from BBC micro to XBox to
PS3 to tabletop RPG to Monopoly.).

This role could be filled by a junior person with a lot of
hobby/personal experience in this area and only minimal work
experience or someone who is much more experienced in the business and
would like to take on more of the management and planning work.
Because of this the salary range is large

Junior = 25k - 32k
Experienced = 30k - 45k

Other benefits include:
Excellent pension and healthcare package
London weighting of Salary after probation (Currently 1900)
Excellent bonus scheme
12 free games a year
Free console
Great working atmosphere
Subsidised Restaurant and bar
Season Ticket loan
etc.

The role is in a small but rapidly expanding team at a very fluid time
for console games and online in particular so there are always
opportunities for career progression and advancement as well as solid
training opportunities.

Recruitment time is ASAP (as always) and process is:
Initial telephone interview
First f2f with tech test
Second interview

If anyone is interested in the role and would like more information
please contact me off list

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JOB DESCRIPTION:

The role is to become part of the Production Support team for the
online games application and to help support and develop the
application and the processes around moving games through development
to production. The candidate will have good linux skills and show
understanding of troubleshooting methods and problem resolution.

Duties and Responsibilities:

There are 3 main areas of responsibility in this role and an applicant
should show demonstrable capability in at least 2 of these.

1.Management of many workstreams and ability to keep up to date on
several ongoing tasks at once. The candidate should be used to
managing their own time and keeping a clear audit trail of where each
task is at.
2.Troubleshooting Issues by using networking, linux and application
knowledge to solve problems in a logical way.
3.Willingness to take one aspect of the many varied aspects of the
role and become the team expert. Possible areas are C/C++ Client Sim,
Java coding for load testing or PL/SQL development.

Skills and Experience:

Skills that are essential for this role is knowledge of/experience
with a selection from :
Unix (linux) system setup and administration.
Troubleshooting skills. A logical and methodical way of working
through a problem.
A good understanding of networks and networked applications
Perl scripting for task automation.
Oracle database connectivity and administration.
PL/SQL knowledge
Web server environments including but not limited to Apache Tomcat,
with particular reference to jsp/servlet engines
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