[Gllug] Never ever ever use Talk Talk

[Geo]

On Sunday 11 October 2009 23:51:02 Christopher Hunter wrote:
> On Sun, 2009-10-11 at 22:05 +0100, 'Lesley at herlug.org.uk' wrote:
> > If I can't get an improvement to the service I will get away from
> > them at the end of the tie in.
>
> If they can't provide the service you're paying for, then the "tie-in"
> should be void.  You could probably even recover some of the payments
> that you've already sent to them!
>
> C.
Hi,
 took them 3 months of endless calls & wrangling to get them to even admit 
they were the problem (tried blaming it on a non-standard O/s eg Linux.) when 
I did get a non script reading tech he was totally overwhelmed but the fear 
got him to call someone to fix the line at their end.

 The customer did after a further 2-3 months get the line switched over to 
another ISP & 3 months later a letter asking them to review Talk Talks 
service , some weeks after that they got 3 weeks charges refunded. Go figure.


-- 
TTFN
   Caparo
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