[Gllug] help with Ubuntu 9.10

[david]

John Edwards wrote:
> On Thu, Jun 17, 2010 at 04:33:47PM +0100, david wrote:
>> Hello All,
>>
>> I have installed root - which works fine. My problem is as follows:
>>
>> When I run update manager Synaptic Package Manager I get the following
>> error:
>>
>> "Extract templates from packes: 100%
>> Preconfiguring packages ...
>> dpkg: unrecoverable fatal error, aborting:
>> syntax error: unknown user 'amavis' in statoverride file
>> E: Sub-process /usr/bin/dpkg returned an error code (2)
>> A package failed to install. Trying to recover:
>>
>> My solutions have been:
>>
>> (1) I've tried Edit - Fix broken packages - failed
>> (2) from the command line apt-get -f install
>>
>> I do not know what to do next. I've looked throu various Ubuntu manuals
>> I have but have yet to come up with a solution.
>>
>> I can't install or upgrade any packages at this time.
> 
> A quick google search for "syntax error: unknown user 'amavis' in
> statoverride file" shows that the amavis packages do not clean up
> after themselves very well when uninstalled.
> 
> 1) Check if you have any amavis packages installed:
> 	dpkg --get-selections | grep amavis
> 
>    If you do have amavis or amavis-ng or amavis-new isntall then you
>    should reinstall them to recreate the user. Eg:
> 	apt-get install --reistall amavis-new
> 
> 2) If you don't have them installed then check if they have left
>    any entries in the statoverride file:
> 	grep amavis /var/lib/dpkg/statoverride
> 
> 3) If there are entries in there then take a backup of that file
>    and use a text editor as root to remove those amavis lines.
>    Then try running your package management tool again.
> 
> 
> 
I tried all that and it failed to resolve anything, so decided to edit
the file. I wiped all things amivis and spamassisin - and then performed
an update - success - so a Thank You Very Much - and I owe you a beer!!

David

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