[Gllug] suse 12.1 not connect online

Sat Apr 21 22:59:30 UTC 2012

You are not getting an IP address. That's a showstopper. DHCP is
probably failing or not occurring at all.

Try the following:

sudo tail -f /var/log/syslog
or
sudo tail -f /var/log/messages (if the first fails)

Then unplug the network cable, wait a few seconds, and plug it in again,
wait for 30 seconds, and send us the output of the tail command.

Regards,
Dimitris

On 21/04/12 23:48, Diana Scott wrote:
> ip addr
> Inet 127.0.0.1/8 scope host lo
> Inet6 1/128 scope host
> Valid lft forever preferred lft forever
> 2 inet6 fe80 5642 49ff fe0c 4c38/64 scope link
> Valid lft forever preferred lft forever
> 
> Nothing show after typed in ip route
> 
> Please advise .
> 
> Diana
> 
>> Date: Sat, 21 Apr 2012 23:35:16 +0100
>> From: dimitris at siganos.org
>> To: gllug at gllug.org.uk
>> Subject: Re: [Gllug] suse 12.1 not connect online
>>
>> What about the the other two?
>> 2) ip addr
>> 3) ip route
>>
>> Dimitris
>>
>> On 21/04/12 23:30, Diana Scott wrote:
>> > Hi Dimitris
>> >
>> > Ip link
>> > 1 lo<loopback , up , lower up > mtu 16436 qdisc noqueue state unknown
>> > Link / loopback 00 00 00 00 brd 00 00 00
>> > 2 eth0 broadcast multicast , up , lower up , mtu 1500 qdisc pfifo fast
>> > state up ql en1000
>> > Link / ether 54 42 49 0c brd ff ff ff
>> > 3 wlan0 broadcast multicast mtu 1500 qdisc noop state down qlen 1000
>> >
>> > Network manager only state network connection has been disconnected
>> >
>> > Please advise .
>> >
>> > Diana
>> >
>> >> Date: Sat, 21 Apr 2012 22:55:08 +0100
>> >> From: dimitris at siganos.org
>> >> To: gllug at gllug.org.uk
>> >> Subject: Re: [Gllug] suse 12.1 not connect online
>> >>
>> >> Hi Diana,
>> >>
>> >> From your description it sounds like it is a Virgin cable modem that
>> >> connects to your laptop via an ethernet cable. If that's wrong please
>> >> say so. I have no experience with cable modems but there are generic
>> >> steps we can follow before going into cable modem specifics.
>> >>
>> >> Please send the output of these commands:
>> >>
>> >> 1) ip link
>> >> 2) ip addr
>> >> 3) ip route
>> >>
>> >> Does network manager report a successful connection at the ethernet
> level?
>> >>
>> >> Regards,
>> >> Dimitris
>> >>
>> >> On 21/04/12 22:34, Diana Scott wrote:
>> >> > Hi Dimitris
>> >> >
>> >> > The modem model number is E08C007 It has a network cable to
> laptop for
>> >> > broadband connection .
>> >> >
>> >> > Please advise .
>> >> >
>> >> > Diana
>> >> >
>> >> >> Date: Sat, 21 Apr 2012 22:06:25 +0100
>> >> >> From: dimitris at siganos.org
>> >> >> To: gllug at gllug.org.uk
>> >> >> Subject: Re: [Gllug] suse 12.1 not connect online
>> >> >>
>> >> >> Hi Diana,
>> >> >>
>> >> >> We need more details. What do you mean by an external modem?
>> >> >>
>> >> >> Do you mean a 3G modem? If yes, please give more detail. How does it
>> >> >> connect to the laptop (USB)? What is it's model number? What is its
>> >> >> product number? Include any other info you might have, modems are
>> >> >> peculiar animals.
>> >> >>
>> >> >> Regards
>> >> >> Dimitris
>> >> >>
>> >> >>
>> >> >> On 21/04/12 21:59, Diana Scott wrote:
>> >> >> > I am using a vaio laptop and an external modem from virgin
> media . I
>> >> >> > have installed network manager - gnome
>> >> >> >
>> >> >> > Please advise .
>> >> >> >
>> >> >> > Diana
>> >> >> >
>> >> >> >> Date: Sun, 22 Apr 2012 08:32:12 +1200
>> >> >> >> From: gllug at getaroundtoit.co.uk
>> >> >> >> To: gllug at gllug.org.uk
>> >> >> >> Subject: Re: [Gllug] suse 12.1 not connect online
>> >> >> >>
>> >> >> >> Diana,
>> >> >> >>
>> >> >> >> On 22/04/12 08:15, Diana Scott wrote:
>> >> >> >> > I have installed suse 12.1 on a new hard drive but not able
> to go
>> >> > online
>> >> >> >> > with the plug n play internet connection . Do you know how to
>> >> > config to
>> >> >> >> > go online ?
>> >> >> >>
>> >> >> >> Please provide a little more information:
>> >> >> >> - what equipment are you using to access the Internet?
>> >> >> >> - what sort of machine are we talking about?
>> >> >> >> - is it directly connected or working on a LAN/network?
>> >> >> >> - have you installed NetworkManager or some such software?
>> >> >> >>
>> >> >> >> --
>> >> >> >> Regards,
>> >> >> >> =dn
>> >> >> >> --
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>> >> >> >
>> >> >> >
>> >> >> >
>> >> >> > --
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>> >> >>
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>> >> >
>> >> >
>> >> >
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> 
> 
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