[Gllug] suse 12.1 not connect online

[Dimitrios Siganos]

Hi Diana,

>From your description it sounds like it is a Virgin cable modem that
connects to your laptop via an ethernet cable. If that's wrong please
say so. I have no experience with cable modems but there are generic
steps we can follow before going into cable modem specifics.

Please send the output of these commands:

1) ip link
2) ip addr
3) ip route

Does network manager report a successful connection at the ethernet level?

Regards,
Dimitris

On 21/04/12 22:34, Diana Scott wrote:
> Hi Dimitris
> 
> The modem model number is E08C007  It has a network cable to laptop for
> broadband connection .
> 
> Please advise .
> 
> Diana
> 
>> Date: Sat, 21 Apr 2012 22:06:25 +0100
>> From: dimitris at siganos.org
>> To: gllug at gllug.org.uk
>> Subject: Re: [Gllug] suse 12.1 not connect online
>>
>> Hi Diana,
>>
>> We need more details. What do you mean by an external modem?
>>
>> Do you mean a 3G modem? If yes, please give more detail. How does it
>> connect to the laptop (USB)? What is it's model number? What is its
>> product number? Include any other info you might have, modems are
>> peculiar animals.
>>
>> Regards
>> Dimitris
>>
>>
>> On 21/04/12 21:59, Diana Scott wrote:
>> > I am using a vaio laptop and an external modem from virgin media . I
>> > have installed network manager - gnome
>> >
>> > Please advise .
>> >
>> > Diana
>> >
>> >> Date: Sun, 22 Apr 2012 08:32:12 +1200
>> >> From: gllug at getaroundtoit.co.uk
>> >> To: gllug at gllug.org.uk
>> >> Subject: Re: [Gllug] suse 12.1 not connect online
>> >>
>> >> Diana,
>> >>
>> >> On 22/04/12 08:15, Diana Scott wrote:
>> >> > I have installed suse 12.1 on a new hard drive but not able to go
> online
>> >> > with the plug n play internet connection . Do you know how to
> config to
>> >> > go online ?
>> >>
>> >> Please provide a little more information:
>> >> - what equipment are you using to access the Internet?
>> >> - what sort of machine are we talking about?
>> >> - is it directly connected or working on a LAN/network?
>> >> - have you installed NetworkManager or some such software?
>> >>
>> >> --
>> >> Regards,
>> >> =dn
>> >> --
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>> >
>> >
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> 
> 
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