[GLLUG] OT and out of area: How do I find a reputable data recovery service for a Win 7 m/c?

[John Southall IMAP]

On 07/05/17 20:33, Christopher Hunter via GLLUG wrote:
> On 07/05/17 16:21, John Southall IMAP via GLLUG wrote:
>> Hi,
>> Please forgive me, but I don't know who else to ask.
>> This is for the Midlands, not the London area.
>> How do we find a professional data retrieval service? What should I 
>> look for?
>> We need to unfreeze a Win 7 laptop, or at least extract the data files.
>> We suspect that it is malware rather than a hardware problem.
>>
>> John
>>
>>
>
> I usually use Puppy Linux or another small distribution from a USB 
> stick to recover data in circumstances like that.  There are other 
> data recovery software options, too, like "Universal Boot Disk" which 
> includes a whole suite of useful tools.  You might need to access the 
> laptop's BIOS to alter the Boot Order - to make it boot from the USB 
> stick rather than from the internal hard drive (that isn't working 
> anyway).
>
> There are some really superb recovery tools - some designed to restore 
> .JPG files, others to recover text files and so on.  A little Google 
> research for Linux tools should be rewarding!
>
> Chris
>
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Hi,
My luck was in. It has been fixed entirely without my help.
Furthermore it no longer carries valuable data.

Thank you one and  all for your help,
John

PS. That reminds me, I must do regular backups.