[GLLUG] OT and out of area: How do I find a reputable data recovery service for a Win 7 m/c?

John Southall IMAP john.southall at blueyonder.co.uk
Sun May 7 20:11:14 UTC 2017

On 07/05/17 20:33, Christopher Hunter via GLLUG wrote:
> On 07/05/17 16:21, John Southall IMAP via GLLUG wrote:
>> Hi,
>> Please forgive me, but I don't know who else to ask.
>> This is for the Midlands, not the London area.
>> How do we find a professional data retrieval service? What should I 
>> look for?
>> We need to unfreeze a Win 7 laptop, or at least extract the data files.
>> We suspect that it is malware rather than a hardware problem.
>> John
> I usually use Puppy Linux or another small distribution from a USB 
> stick to recover data in circumstances like that.  There are other 
> data recovery software options, too, like "Universal Boot Disk" which 
> includes a whole suite of useful tools.  You might need to access the 
> laptop's BIOS to alter the Boot Order - to make it boot from the USB 
> stick rather than from the internal hard drive (that isn't working 
> anyway).
> There are some really superb recovery tools - some designed to restore 
> .JPG files, others to recover text files and so on.  A little Google 
> research for Linux tools should be rewarding!
> Chris
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My luck was in. It has been fixed entirely without my help.
Furthermore it no longer carries valuable data.

Thank you one and  all for your help,

PS. That reminds me, I must do regular backups.

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