[linuxjobs] FW: Request to mailing list linuxjobs rejected

[Judith Johnson]

Hi

Many apologies.

I am not sure what you mean by plain text? Is the text below ok?

Linux Support Technician - Birmingham
Up to £31,000 pa plus attractive benefits package
Tribal's mission is to create, build and deliver a range of world class technology based products and services that help our education, learning and training customers deliver excellence.
We are genuinely passionate about improving access to learning and helping to deliver the highest quality education and training. Like many of our clients, we want to feel that our work makes a positive difference.
We offer competitive salaries and an attractive benefits package including pension, private medical insurance, life assurance and childcare vouchers. Tribal is committed to creating an environment that enables employees to balance their responsibilities inside and outside of work. 
We currently have a vacancy for a Linux Support Technician based in our Birmingham office. The role will include some travel and possibly overnight stays and you will be required to provide, on a rota basis, support outside of normal working hours.

The role involves working in the Hosting team to ensure that IT Services achieve high levels of availability and reliability.  You will effectively monitor, fix and support all server hardware, Linux, Centos 5, Centos 6 and Microsoft server software platforms as well as applications that reside in the Hosted environment and customer locations and will diagnose and resolve problems as they arise. 
You will be responsible for supporting systems and associated tools which facilitate continuous proactive monitoring of customer systems and you will also aid the delivery of software into production, including developing and improving scripts, defining installation documentation, setting up adhoc test systems and testing on behalf of customers. The systems include (but are not limited to) continuous integration, automated build/test, glassfish, php, java, data centre automation and perl scripting.
The role will involve carrying out the following:
.	Monitoring, fixing and supporting the environment and ensuring that the central Hosting backup system operates optimally and monitoring daily backups and report exceptions and escalating if a backup has failed
.	Checking that the backup service works within Hosting and all associated linked locations
.	Providing a build and upgrade service for all Data Centre hardware and software
.	Ensuring that all assigned servers are equipped with the latest levels of software patches
.	Testing and implementing any planned changes to the assigned server / storage infrastructure in any specified location
.	Assisting with the maintenance and control of virtual environments which are based around VMware ESX
.	Effectively managing the calls to SLA constraints
.	Maintaining  Apache and Tomcat
.	Providing technical consultancy independently or as part of a project in conjunction with colleagues from other teams 
.	Communicating with customers to arrange downtime and working out of hours to ensure work is completed as expected
.	Being conversant with the new VMware ESX infrastructure and its use and deployment and  being able to administer the new Commvault backup system
.	Ensuring group IT policies and procedures are communicated and adhered to by all IT staff
.	Ensuring that assigned servers are kept up to date in terms of patches and service packs with particular emphasis on security fixes
.	Operating a remote support and monitoring service that can be utilised to control all specified servers 
.	Providing installation and implementation services for Microsoft based systems
.	Ensuring that the level of Anti-virus software on the servers is kept up to date and that it is available in optimum form to protect against virus attacks
.	Ensuring that the necessary tools and software are in place to aid in the recovery of servers that have failed and ensuring that daily disaster recovery backups are taken and moved off-site as early as is practically possible
.	Ensuring that changes are planned and tested in advance prior to implementation
.	Establish working relationships with customers, always striving to improve the customer rapport with the IT department
.	Working in accordance with Tribal's quality processes and procedures (QMS) i.e. ISO9001 and ISO27001
.	Maintaining an accurate inventory of all software and hardware in assigned locations to ensure that maintenance contracts can be renewed as and when applicable
Skills, knowledge and experience required:
.	Detailed knowledge of VMware and Vsphere 4 operating systems and the ability to utilise and control DRS and other significant features
.	Ideally substantial relevant Linux systems experience and excellent Linux administration skills
.	Ideally substantial relevant Microsoft systems and VMWare ESX experience
.	Ideally advanced PHP and Perl scripting ability
.	A good understanding of databases technologies such as Microsoft SQL, Tomcat and Apache
.	Working knowledge of Nagios and Opsview and the ability to ensure that alerts are responded to in priority order
.	Detailed knowledge of Help Desk processes and fully conversant with delivering a robust incident management service
.	Experienced in the Network topologies including firewall, switches, load balancers an ids modules
.	Determination and dedication to meet objectives and get the job done and the ability to work to tight deadlines whilst still preserving excellence
.	Pro-active, flexible and adaptable approach and logical thinking, planning and problem solving skills
.	Ability to work effectively under pressure whilst always presenting a highly professional image both internally and externally
.	Customer focused with demonstrable 'soft skills' and empathy with users issues
.	Ability to work effectively on a number of issues at one time and manage constantly changing priorities and commitments
.	Ability to plan and manage own time effectively and make decisions on a day to day basis with minimal supervision whilst also being a team player
.	A self-starter who displays initiative, drive and enthusiasm 
.	Good communication skills, both verbal and written, in order that documentation provided meets the required standard
To apply for this vacancy, please email your CV and a covering email to jobs at tribalgroup.com
Tribal is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Tribal has publicly committed to this by signing up to the Two Ticks Positive About Disabled People scheme. 
This ensures that all disabled applicants who demonstrate that they meet the minimum criteria of the job description are guaranteed an interview. If you are disabled and feel this applies to you, please let us know on your application form.

Thanks

Judith

Judith Johnson
Resourcing Partner 
Tribal
St Mary's Court, 55 St Mary's Road, Sheffield, S2 4AN
M +44 (0)755 445 9500
judith.johnson at tribalgroup.com 
www.tribalgroup.com 



For recruitment opportunities, please visit https://jobs.tribalgroup.com/

    
Tribal Education Limited. Registered office: Kings Orchard, One Queen Street, Bristol, BS2 0HQ. 
Company registered in England and Wales No. 4163300.
Help save trees - print less.


-----Original Message-----
From: Andy Smith [mailto:andy at strugglers.net] 
Sent: 09 February 2015 09:11
To: Judith Johnson
Cc: linuxjobs-owner at mailman.lug.org.uk
Subject: Re: Request to mailing list linuxjobs rejected

Hi Judith,

.docx isn't plain text, sorry. Also it needs to be sent to linuxjobs at mailman.lug.org.uk.

Cheers,
Andy

On Mon, Feb 09, 2015 at 08:02:32AM +0000, Judith Johnson wrote:
> Hi Andy
> 
> Thanks for your email. Amended advert attached.
> 
> Thanks
> 
> Judith
Information contained in this e-mail is intended for the use of the addressee only, is confidential and may be the subject of Legal Professional Privilege. Any dissemination, distribution, copying or use of this communication without our prior permission or that of the addressee is strictly prohibited.
The contents of an attachment to this e-mail may contain software viruses, which could damage your own computer system. While Tribal has taken every reasonable precaution to minimise this risk, we cannot accept liability for any damage which you sustain as a result of software viruses. You should carry out your own virus checks before opening the attachment.