[Liverpool] SMTP presentation follow-up - Junk Mail Reporting Programme

[Paul Furley]

Thanks for that Sebastian.

Furthermore, it looks like this was one of a number of informal
agreements between hosts to do this sort of 'feedback loop' - then it
got somewhat standardised in the following RFC:
https://tools.ietf.org/html/rfc6449

'Complaint Feedback Loop Operational Recommendations'

Relevant bit:

"

   The intent of a Complaint Feedback Loop is to provide Feedback
   Consumers with information necessary to mitigate Spam or the
   perception of Spam.  Thus, feedback was originally only offered to
   mailbox, access, and network providers -- in other words, to ISPs --   who would use the feedback to identify network compromises and
   fraudulent accounts or to notify their downstream customer that there   may be a problem.

   Senders of bulk, transactional, social, or other types of email can
   also use this feedback to adjust their mailing practices, using Spam   Complaints as an indicator of whether the Recipient wishes to
   continue receiving email.  Common reactions often include refining
   opt-in practices, mailing frequency, list management, message
   content, and other measures.  Over time, this has become the Feedback   Consumer use case most often discussed at MAAWG meetings and other
   industry events -- but readers are cautioned that it is not the sole   use for feedback.
"

Cheers,


Paul

--
  Paul Furley
  paul at paulfurley.com



On Thu, 21 Sep 2017, at 08:59, Sebastian Arcus wrote:
> I think Paul asked during the presentation at the last LivLUG about a> feedback programme which would let you know how many of the emails
> you've sent have been marked as Junk. I've just stumbled over one such> tool from Microsoft called JMRP - Junk Mail Reporting
> Programme. This is> part of their suite of tools for email senders - together with
> SNDS. It> is free to sign-up, and after obtaining authorization, you can receive> regular reports of how many emails sent from a particular IP address
> have been marked as Junk by Hotmail/Outlook.com/Live.com users.
>
> I don't know if Google has a similar programme for Gmail - but it is
> possible.
>
> I guess MailGun are plugged into the above feed, and that's how
> they get> the information.
>
> More details and sign-up link: https://postmaster.live.com/snds/

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mailman.lug.org.uk/pipermail/liverpool/attachments/20170921/77b67fcb/attachment.html>