[Nottingham] Slashdot and ridiculous NTL Cache

[Dave Silvester]

On Thursday 09 Dec 2004 16:13, Moses O'Hara wrote:
> God that was hard work reading all the rant!

Hehe... sorry for that - one thing I'm a bit too good at is writing rants! :-S

> Take the time and call NTL. No ticket numbers but everything s logged under
> sabs now days under your account number (might be using fusion in Swansea
> still). OK it takes about half an hour but it'll be worth it just to log
> the call.

Amazingly, just this minute (two days later) I received notification that NTL 
got my email.  Apparently it's an automated reply, so the delay in sending 
out an automated reply seems rather odd?  Ahh well, we'll have to see what 
comes of it - perhaps they will fix it after all.

Still no ticket number though, which seems rather unusual for a tech support 
department.

> Sound like a lot of ball ache and work? I believe this is proportional to
> how bad you think the service is or weather it's just another 'British
> Consumer' Toys out of Prams throwing scenario.

I'm hoping they're going to pleasantly surprise me, but I won't be holding my 
breath just yet.  For now, it's "glfd-cache-1.server.ntli.net" to the rescue!

Cheers,

~Dave

-- 

Dave Silvester
Music Technology Junkie | Rentable Website Monkey
http://www.mu-sly.co.uk | http://www.rentamonkey.com