[Nottingham] query on new laptop

[stripes]

Here are the full details of the chat with Dell.  Seems they do not
want to supply machines with Linux even though they advertise this.
This is in breach of trading standards laws.  Any suggestions?

Session ID: 2277756
 12:34:03        Customer        Joanna Theotoky
Initial Question/Comment: I am interested in a laptop but with Linux
on it. Which models are available with Linux please?
 12:34:53        System          System
You are now being connected to an agent. Thank you for using Dell Chat
 12:34:53        System          System
Connected with raghava_reddy_varala
 12:35:03        Agent   raghava_reddy_varala
Thank you for contacting Dell sales chat. This is Raghav, your Sales
Advisor. Please give me a moment while I review your query.
 12:38:13        Agent   raghava_reddy_varala
Hello Joanna
 12:38:18        Agent   raghava_reddy_varala
How are you doing today ?
 12:38:43        Agent   raghava_reddy_varala
I am afraid we do not have any laptops with Linux operating system
 12:40:50        Customer        Joanna Theotoky
http://search.euro.dell.com/results.aspx?s=gen&c=uk&l=en&cs=&k=linux&cat=all&x=0&y=0
 12:41:34        Customer        Joanna Theotoky
According to your website you do. And I did buy one a couple of years
ago, it was an XPS M1330 with Ubuntu on it.
 12:41:59        Agent   raghava_reddy_varala
yes it is mentioned on the web site
 12:42:04        Agent   raghava_reddy_varala
but we do not have any
 12:43:59        Customer        Joanna Theotoky
What a pity! Windoze is a nightmare, will have to look for another
make. OR, do you refund the Windows tax before we go the small claims
court or afterwards?
 12:47:39        Agent   raghava_reddy_varala
We do not have such options
 12:57:01        Customer        Joanna Theotoky
OK then. Will go for HP. cheers
 12:58:57        Agent   raghava_reddy_varala
ok
 13:02:32        Agent   raghava_reddy_varala
Is there anything else that I may assist you with today?
 13:03:08        System          System
The session has ended!