[Sussex] Dell... bugger..!

[Geoff Teale]

Steve wrote:
------------
> Bummer

Yup!

> Given the CEO's rant I think you should make a strong point of this.

Yes!
  
> On the other hand you could just take the machine and then return the 
> M$ software as "not fit for purpose" and ask for a refund on that
> bit - might get some money off.  Given all the time Dell has sent you
> could say if you don't get a full fund on the M$ software then you'll
> return the whole thing and ask for a full re-fund.
> 
> I feel a post to the Register coming on.

It'll interesting to see how they deal with this - it could be an honest
mistake, I know they said they'd had to handle it all manually because the
part of their normal process that deals with US export approval isn't
working properly.  Either way it's annoying.
 
-- 
geoff.teale at claybrook.co.uk
tealeg at member.fsf.org

"cujus est solum, ejus est usque ad coelum et ad inferos" 
 - No idea where it's from, but my wife put it in an e-mail.


The above information is confidential to the addressee and may be privileged.  Unauthorised access and use is prohibited.
 
Internet communications are not secure and therefore this Company does not accept legal responsibility for the contents of this message.
 
If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful.
 
Claybrook Computing Limited is a subsidiary of Claybrook Computing (Holdings) Limited
Registered Office: Abbey House. 282 Farnborough Road, Farnborough, Hampshire GU14 7NJ
Registered in England and Wales No 1287205
 
A Hogg Robinson plc company