[Sussex] Dell... bugger..!

Geoff Teale Geoff.Teale at claybrook.co.uk
Mon Mar 3 09:08:01 UTC 2003


Steve wrote:
------------
> Bummer

Yup!

> Given the CEO's rant I think you should make a strong point of this.

Yes!
  
> On the other hand you could just take the machine and then return the 
> M$ software as "not fit for purpose" and ask for a refund on that
> bit - might get some money off.  Given all the time Dell has sent you
> could say if you don't get a full fund on the M$ software then you'll
> return the whole thing and ask for a full re-fund.
> 
> I feel a post to the Register coming on.

It'll interesting to see how they deal with this - it could be an honest
mistake, I know they said they'd had to handle it all manually because the
part of their normal process that deals with US export approval isn't
working properly.  Either way it's annoying.
 
-- 
geoff.teale at claybrook.co.uk
tealeg at member.fsf.org

"cujus est solum, ejus est usque ad coelum et ad inferos" 
 - No idea where it's from, but my wife put it in an e-mail.


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