[SWLUG] Introduction

[Julian Hall]

Chris M. Jackson wrote:
> When they came to do my install, the engineer connected the various
> boxes to the cable, and left me to do the hookup.
I think this depends on the vibes the engineer gets from the customer.  
If they get an "oh my god it's complicated" look they're likely to stick 
around, but if, as in your case no doubt, the customer exudes an air of 
confidence and "just leave it there, I'll hook it up myself", they 
probably will.  AFAIK they're paid per job, so the sooner they can leave 
you to it the more jobs they can fit in.
>   Either way, the
> modems do everything in hardware, unlike some of the cheaper ADSL
> modems (*ahem*SpeedTouch*ahem*).
>   
I used to do support for those too.  The early Speedtouch were a menace 
with a design flaw that meant they took the *whole* 500mA from the USB 
port, which was a sod if the motherboard manufacturer had cut corners 
and "creatively obeyed" the standard by sharing the 500mA between the 
ports instead of giving them 500mA each (which is the standard IIRC).  
Not forgetting iMacs.. USB keyboard and mouse. ADSL modem wants the full 
500mA... forget it!

The newer Speedtouch model's redesigned and much better, although if I 
was on DSL I'd still go for a router.

Kind regards,

Julian


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