[SWLUG] Virgin on the ridiculous

[Neil Jones]

Anyone else experienced intermittent service from Virgin?
It is working off and on. No service at all one time and another I can 
watch an entire hour's TV on Iplayer.
They are trying to tell me my equipment is faulty and the want to send 
an engineer round. The problem is of course my system is non-standard.

There usual customer service is dreadful. I have just phoned up to 
actually confirm what my Virgin email address actually is. Just in case 
I am being emailed by them.
And I am asked 3 times  "Which window (sic) are you using" Whose bright 
idea was it to use people with dodgy English for tech support?

Neil