[Wolves] open source appliation in SME--questionnaire
aurora_wy at yahoo.co.uk
Fri Aug 6 11:33:57 BST 2004
I'm currently studying electronic business Management
at the University of Warwick. My postgraduate research
is looking at open source application in small and
medium enterprises for the National B2B open source
project and I would be grateful if you could fill out
the following questionnaire, based on experience in
your current organisation.
1 Company Name:
2 Industry sectors:
3 How many employeees in your company?
4 Does you company use open source software?
If yes, please go to section B
If no, why not choose open source software in
E.g. difficult to find support from outside
1. What kind of open source the company is using or
Word process Spreadsheet Scheduling
Accounting Finance Investment Management
e-mail Project Management Customer Relationship
Database Inventory Management ERP
Office Suit Content Management system Others
Please state the name of the open source software
2. Do you think it is easy, stable and reliable to
3. Did you ever meet some problems when running open
source? If yes, please state them?
4. How do you solve the problems?
By your internal professional By the outside IT
5. How often do you upgrade and maintain the
6. What aspects of open source that you think, should
be improved to facilitate the usage and help the
7. What advantages you think you have gained by using
open source software in business?
Thank you very much for filling this questionnaire!
Your help is greatly appreciated.
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