[Wolves] open source appliation in SME--questionnaire

[michelle wu]

Hi,
I'm currently studying electronic business Management
at the University of Warwick. My postgraduate research
is looking at open source application in small and
medium enterprises for the National B2B open source
project and I would be grateful if you could fill out
the following questionnaire, based on experience in
your current organisation.

Section A

1 Company Name:
_________________________________________
2 Industry sectors:
_________________________________________
3 How many employeees in your company?
__________________
4 Does you company use open source software?
Yes No
If yes, please go to section B
If no, why not choose open source software in
business?
E.g. difficult to find support from outside
____________________________________________________________________________________________________________________________




Section B
1. What kind of open source the company is using or
will use?
Word process Spreadsheet Scheduling
Accounting Finance Investment Management
e-mail Project Management Customer Relationship
Management
Database Inventory Management ERP
Office Suit Content Management system Others

Please state the name of the open source software
_____________________________________________________________________

2. Do you think it is easy, stable and reliable to
use?

Yes No
3. Did you ever meet some problems when running open
source? If yes, please state them?
___________________________________________________________________________________________________________________________________________________
4. How do you solve the problems?
By your internal professional By the outside IT
company

5. How often do you upgrade and maintain the
system?______________

6. What aspects of open source that you think, should
be improved to facilitate the usage and help the
business?
1)
2)
3)

7. What advantages you think you have gained by using
open source software in business?
1)
2)
3)
Thank you very much for filling this questionnaire!
Your help is greatly appreciated.

kind regards,
wu yi


	
	
		
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