[Wolves] ADSL providers

[Andy Wootton]

sparkes wrote:

> for what it matters demon where very good to me from 93(ish) to 95(ish)

I had the Tenner-a-month dial-up service with Demon around then and the 
service was excellent. I left when the free services came along and went 
back about a year ago for ADSL when I got fed up of waiting for 
uklinux.net to provide an ADSL service (which they immediately did of 
course). I took the wires-only service for £25 per month and I'm still 
paying that but they have introduced a cheaper service (see if you can 
spot the difference.) My service has been excellent and reliable with 
the exception of when you need to speak to a human. They have been taken 
over by Scottish-something-or-other and rebranded to something-forgetable.

The technical support (and admin.) is now of the type where you phone 
them up having correctly diagnosed the problem and they argue with you 
from a position of ignorance. Luckily there are a lot of Linux users on 
Demon. If you can make it work yourself then everything is great. If you 
need help from them then good luck!

A colleague has just bought the BT service and it doesn't work. He is 
now playing ping-pong between 'BT' and 'BT ADSL' who both say it is the 
other one's responsibility to get it working. 'BT' proved that if he 
takes the front off his socket and plugs his filter into the internal 
socket it works. This was clearly intended to prove it isn't their 
problem, not to help. He now has to call the ADSL people during office 
hours. In a 2 minute conversation this afternoon we established that he 
probably just has too much kit plugged in. Ironically he went to BT so 
that he had a 'single supplier'.

Woo