No subject
Mon Aug 11 13:06:01 UTC 2008
can at least choose from a variety of suppliers even if it still comes alon=
g
the same pipe in the end!
By the way, just in case you're interested the new modems NTL are supplying
are the only ones that can cope with the full speed that they offer. The
modems within the set-top box can manage about 8 meg so if you live in a
region that gives set-top boxes as modems ask for a seperate modem or suffe=
r
the slower speeds!
Chris
2008/8/19 dick_turpin <dick_turpin at archlinux.us>
> David Goodwin wrote:
> > -----BEGIN PGP SIGNED MESSAGE-----
> > Hash: SHA1
> >
> > dick_turpin wrote:
> >
> >> I'll host your mail here, =A3120.00pa I'll even do you a deal if you w=
ant
> >> your machine/s to be housed here.
> Na I've got a couple of Croat's and Ukrainian running around on 3 Rupees
> a month. If you hurry and sign up today you'll benefit from our upgrade
> service. The Ukrainian is getting some roller skates we're calling it
> ADSL2 catchy ain't it ;-)
>
>
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>
--=20
"Linux - The choice of the GNU generation!"
Registered GNU/Linux user - #419550
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<div dir=3D"ltr">Hi, my name is Chris and I'm an ex-NTL employee!<br><b=
r>Anyway, for my sins I worked on the Tech Support line when they were NTL =
(Jan 2003 - August 2004 and Jan 2006 - April 2006) and would highly advise =
against them.<br>
<br>Although some of their areas have improved over the last few years they=
do still have some major issues with their network; mainly from oversubscr=
ibing. On the subject, oversubscribing also leads to poor Tech Support as t=
he average customer level of computer literacy drops rapidly and thus the T=
echs get fed up with "idiots" phoning for help.<br>
<br>I used to get calls from people who didn't even know how to turn a =
PC on let alone use one! Also, when us geeks ring they need to ask us dumb =
questions for many reasons. The first is because if they don't they get=
sacked for not following procedure and the second is that if I had a =A31 =
for every customer I spoke to who claimed they were a "Network Technic=
ian" or "MCSE Qualified" or "An Uber Computer Techie&qu=
ot; and then turned out to be about as computer literate as tic-tac I'd=
be living in Hawaii sipping cocktails all day!<br>
<br>Anyhoo, back to the point. A mate who just left VirginMedia in Swansea =
before the remaining 20% of calls are shipped over to India told me that on=
average 3,000 to 4,000 customer leave Virgin for BT every month. Thi=
s is balanced by roughly the same number of customers passing Virgins ex-cu=
stomers as they walk the path from BT to Virgin!<br>
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